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Delivery Information

Delivery takes 3-5 working days and is via our two-man courier service. Our delivery team will take your TV to a room of your choice. You will receive a text/email call to confirm your day of delivery. Please allow 1 full business day for a despatch notification. If you have not received a despatch update after this time, please use the contact form to contact us - making sure to include your order number

Need help after delivery?

We're here to help. Please use the contact form on this page to give us as much information as possible. Be sure to include your order number and contact information. We might need you to email us pictures of your television - you can send them to info@electronicworldtv.co.uk - don't forget to include your order number and address details in the email

Our showroom

Come to our Birmingham showroom and browse our stock in person. You can take a TV away on the day and everything is on the website is available to view and take away! Our address is 208 Bromford Lane, Birmingham, B24 8DL

Get In Touch

We're Here To Help:

Birmingham Showroom
208 Bromford Lane, Birmingham B24 8DL

Frequently Asked Questions

I didn't receive an order confirmation email

This email is auto-generated when you place an order. Please check your junk folder. If you still can't see us, use the contact form above to get in touch and we will be happy to help

How long does delivery take?

Our two-man delivery service takes 2-5 working days. The delivery company will contact you via text/email with a proposed time/day of delivery. You can then accept or choose another time. Please allow 1 full business day for us to despatch your item.

What are graded TVs?

"Graded" televisions are items that High Street retailers can't sell on for various reasons. This may be because the TVs are surplus stock, end of line/discontined models, 30 day customer returns, unwanted gifts, or items with damaged packaging.

When the TVs come into us at Electronic World they are technically tested, processed, repackaged and offered for sale. Before sale, all televisions undergo a comprehensive quality control process by our engineers. In the majority of cases the item will be supplied with its original packaging and will be "as new" - the items we sell are not used. If the original packaging is not supplied we will supply other secure packaging to keep the TV well protected in transit.

All TVs sold on this website carry a 12 month 'return to base' warranty provided by ourselves (unless otherwise stated). Our guarantee on all of our products demonstrates our confidence in each and every product we sell. Upon collection the TV is unwrapped and you are given a demonstration of the TV for your peace of mind. This really is an amazing way to save hundreds off "Brand New" prices without sacrificing any of the quality or performance!

Are you a genuine company?!

Of course! We often get asked this question because people cannot believe our prices! We are a completely legitimate company with an actual "physical" store in Birmingham that you can visit and shop in

Why are your prices so low?

We have a special place in the TV market because we buy the TVs that leading High Street Retailers can't sell. These TVs are classed as 'graded' and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 30 day customer returns. Trading since 1985 gives us over 25 years worth of experience and this combined with incredible buying power means we are able to take delivery of thousands of TVs every week. Buying in bulk means we can pass the savings on to you. The TVs are sold at unbelievably low prices with no compromise on quality; All items are technically perfect and come with 12 months guarantee (unless otherwise stated). We are so confident our prices are the cheapest you will find in the UK that we will price match any TV you find cheaper anywhere else on the internet...We will not be beaten on price! *** More information can be found on the 'About Us' page

What happens if my TV develops a fault?

In the unlikely event of your television developing a fault, our courier will collect it from your home and return it back to us.

Within 30 days - we can offer an exchange or refund. for a faulty television.

After 30 days - we will repair the item and return it back to you.

Please use the contact form to get in touch and we will be happy to help

Other ways to contact us

Leave a Message:

Fill out our general enquiry form to help route
your enquiry to the best possible place!

 

Email:

You can email us at info@electronicworldtv.co.uk

Our normal response time is 1 working day.
We promise to get back to you.

 

Phone:

Please note, our phone lines are for Trade customers
only and we are unable to take telephone queries regarding general orders over
the phone. Trade and business customers can speak to our dedicated trade team
regarding orders, product information and more.

 

Write To Us:

Need to write us? You can reach us at our
address below.

Newoffer, 208 Bromford Lane, Birmingham, B24 8DL           

Our Opening Hours

Monday - Friday: 10am to 5pm

Saturday: 10am to 3pm

Sunday: Closed

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