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Our Birmingham Head Office
208 Bromford Lane, Birmingham, B24 8DL

Frequently Asked Questions

I didn't receive an order confirmation email

This email is auto-generated when you place an order. Please check your junk folder. If you still can't see us, give us a call

How long does delivery take?

Our two-man delivery service takes 2-5 working days. The delivery company will contact you via text/email with a proposed time/day of delivery. You can then accept or choose another time.

What are graded TVs?

"Graded" televisions are items that High Street retailers can't sell on for various reasons. This may be because the TVs are surplus stock, end of line/discontined models, 30 day customer returns, unwanted gifts, or items with damaged packaging.

When the TVs come into us at Electronic World they are technically tested, processed, repackaged and offered for sale. Before sale, all televisions undergo a comprehensive quality control process by our engineers. In the majority of cases the item will be supplied with its original packaging and will be "as new" - the items we sell are not used. If the original packaging is not supplied we will supply other secure packaging to keep the TV well protected in transit.

All TVs sold on this website carry a 12 month 'return to base' warranty provided by ourselves (unless otherwise stated). Our guarantee on all of our products demonstrates our confidence in each and every product we sell. Upon collection the TV is unwrapped and you are given a demonstration of the TV for your peace of mind. This really is an amazing way to save hundreds off "Brand New" prices without sacrificing any of the quality or performance!

Are you a genuine company?!

Of course! We often get asked this question because people cannot believe our prices! We are a completely legitimate company with an actual "physical" store in Birmingham that you can visit and shop in

Why are your prices so low?

We have a special place in the TV market because we buy the TVs that leading High Street Retailers can't sell. These TVs are classed as 'graded' and include end of line/discontinued TVs, TVs with damaged packaging, surplus stock and 30 day customer returns. Trading since 1985 gives us over 25 years worth of experience and this combined with incredible buying power means we are able to take delivery of thousands of TVs every week. Buying in bulk means we can pass the savings on to you. The TVs are sold at unbelievably low prices with no compromise on quality; All items are technically perfect and come with 12 months guarantee (unless otherwise stated). We are so confident our prices are the cheapest you will find in the UK that we will price match any TV you find cheaper anywhere else on the internet...We will not be beaten on price! *** More information can be found on the 'About Us' page

What happens if my TV develops a fault?

In the unlikely event of your television developing a fault, our courier will collect it from your home and return it back to us.

Within 30 days - we can offer an exchange or refund. for a faulty television.

After 30 days - we will repair the item and return it back to you.

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