Our Promise to You
At Electronic World, we know that buying a TV is a significant investment. That's why every purchase is backed by our comprehensive guarantee, professional delivery service, and straightforward returns policy. Shop with complete confidence.
1-Year Parts & Labour Guarantee
Every TV sold by Electronic World comes with a full 1-year parts and labour guarantee. This means that if your TV develops a fault due to manufacturing or component failure within 12 months of purchase, we will repair or replace it at no cost to you — including all labour charges.
- Covers all manufacturing defects and component failures
- Includes full labour costs — no hidden charges
- UK-based support team ready to assist
To make a guarantee claim, please contact us with your order number and a description of the fault. We aim to respond within 1 business day.
Professional 2 Man Delivery
Large-screen TVs deserve careful handling. Our specialist 2 Man Delivery service ensures your TV arrives safely, carried by two trained delivery professionals directly to your room of choice.
| Region | Delivery Cost |
|---|---|
| England & Wales | £19.99 |
| Scotland | £39.99 |
- Delivery to your room of choice — not just the doorstep
- Careful handling of large and fragile screens
- Pre-delivery notification so you can plan ahead
- Packaging removed on request
Please note: 2 Man Delivery is currently available for mainland England, Wales, and Scotland. For delivery enquiries to other regions, please contact us.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you're not happy, here's how our returns process works:
- 14-day right to return: You may return any item within 14 days of delivery for a full refund, provided it is unused and in its original packaging.
- Faulty items: If your TV arrives damaged or develops a fault, contact us immediately. We'll arrange collection and a replacement or refund at no cost to you.
To initiate a return, please contact our team with your order number and reason for return. We'll guide you through the process quickly and without fuss.
Condition Grading Explained
Many of our TVs are professionally graded and refurbished, offering exceptional value without compromising on quality.
All graded TVs are fully tested, reset to factory settings, and cleaned before dispatch. They carry the same 1-year parts and labour guarantee as new products.
Need Help?
Our team is here to answer any questions before or after your purchase. Get in touch — we're happy to help.